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Welcome to Shop At Muaz.

By accessing our website, browsing our products, or placing an order, you agree to these Terms & Conditions.

Products

We make reasonable efforts to accurately display product descriptions, photographs, sizes, finishes, materials, and other information.

However, slight variations may occur due to:

  • Screen settings
  • Photography lighting
  • Product manufacturing
  • Handmade finishing
  • Stone placement
  • Minor production variations

Such reasonable differences may not necessarily be considered product defects.

Product Availability

All orders are subject to stock availability.

A product may occasionally become unavailable after an order is placed.

If this occurs, we may contact you regarding:

  • A replacement product
  • An alternative option
  • Cancellation
  • A refund where payment has already been made

Pricing

Prices displayed on the website may be changed without prior notice.

We reserve the right to correct genuine pricing, technical, or typographical errors.

If an obvious pricing error affects an order, we may contact the customer before processing it.

Orders

Placing an order does not automatically guarantee acceptance.

Shop At Muaz may refuse or cancel an order where reasonably necessary, including cases involving:

  • Incorrect pricing
  • Product unavailability
  • Suspected fraudulent activity
  • Incomplete customer information
  • Repeated refusal of confirmed Cash on Delivery orders

Payment

Customers must provide accurate information when completing a purchase.

Available payment methods may vary from time to time.

Where Cash on Delivery is offered, payment must be made according to the courier's delivery procedure.

Order Confirmation

Customers are responsible for ensuring that their:

  • Name
  • Contact number
  • Shipping address
  • Product selection
  • Quantity

are correct before confirming an order.

Intellectual Property

Website content including product photographs, text, branding, graphics, logos, designs, and other materials belonging to Shop At Muaz may not be copied, reproduced, distributed, or commercially used without permission.

Website Use

You agree not to:

  • Use the website for unlawful activities
  • Attempt to interfere with website security
  • Submit false orders
  • Attempt unauthorized access to systems or customer information
  • Copy or commercially exploit website content without permission

Third-Party Services

Certain services such as payment processing, website hosting, delivery, analytics, and other technology may be provided by third parties.

Shop At Muaz is not responsible for disruptions caused solely by independent third-party systems outside our reasonable control.

Limitation of Liability

To the extent permitted by applicable law, Shop At Muaz will not be responsible for indirect or consequential losses resulting from the use or inability to use our website or services.

Nothing in these Terms is intended to exclude rights that cannot legally be excluded.

Returns & Shipping

Orders are also subject to our:

  • Shipping & Delivery Policy
  • Return, Exchange & Refund Policy
  • Privacy Policy

These policies form part of these Terms & Conditions.

Changes to These Terms

We may update these Terms & Conditions when required.

The latest version published on the website will apply to future use and orders.

Contact

For questions regarding your order or these Terms:

Phone: 03108331452
Email: aliatabassum14@gmail.com