At Shop At Muaz, we respect your privacy and are committed to protecting the personal information you share with us when visiting our website, placing an order, or communicating with us.

Information We Collect

When you browse our website or place an order, we may collect information including:

• Your full name
• Phone number
• Email address
• Billing and shipping address
• Order and purchase information
• Payment-related information
• Device, browser, IP address, and website usage information
• Messages or inquiries you send to us

We collect only the information reasonably necessary to process orders, provide customer support, improve our services, and operate our website.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Confirm orders and provide delivery updates
• Arrange shipping through courier companies
• Respond to questions, complaints, or support requests
• Process returns, exchanges, or refunds
• Improve our website, products, and customer experience
• Prevent fraudulent or unauthorized transactions
• Send promotional communications where you have agreed to receive them
• Meet legal or regulatory requirements

Sharing of Information

We do not sell or rent your personal information.

Your information may be shared with trusted third parties only where necessary to operate our business, such as:

• Courier and delivery companies
• Payment service providers
• Website and e-commerce service providers
• Analytics and technology providers
• Professional advisers or authorities where legally required

These parties may only receive information required to perform their services.

Payment Information

Where online payment services are offered, payment information may be processed directly by third-party payment providers. Shop At Muaz does not necessarily store complete payment card details on its own systems.

Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly
• Remember your preferences
• Understand website traffic and customer activity
• Improve shopping experience
• Support advertising and marketing where applicable

You may disable cookies through your browser settings, although some website features may not function properly afterward.

Data Security

We take reasonable administrative and technical measures to protect customer information. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We may retain order and customer information for as long as reasonably necessary for business, legal, accounting, fraud prevention, and customer service purposes.

Your Rights

You may contact us if you would like to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally and operationally possible
• Withdraw consent for promotional communications

Children's Privacy

Our website is not intentionally designed to collect personal information from children without appropriate parental or guardian involvement.

Changes to This Privacy Policy

Shop At Muaz may update this Privacy Policy from time to time. Updated versions will be published on this website.

Contact Us

For privacy-related questions, contact:

Phone: 03108331452
Email: aliatabassum14@gmail.com